QuickBooks Pro 2009
From Intuit
List Price: $199.95
Price: $167.00
Availability: Usually ships in 1-2 business days
Ships from and sold by NothingButSoftware
76 new or used available from $114.48
Average customer review: 
Customer Reviews
Good small business accounting product
Pros: QuickBooks 2009 continues the evolution of a solid product. The organization of the data entry screens and the filtering of data represent the greatest improvements that have occurred over the past few years. If you already own QuickBooks 2008 there is little reason to upgrade. If you own a version that is pre-2008 or are new to QuickBooks, then I recommend that you buy this product.
Cons:
(1) Screens and pop ups recommending Intuit products and services.
(2) The report creation editor and designer are not on par with industry standards such as Crystal Reports.
Wish I had done a clean install for QB 2009!
Our small business accounting needs are minimal and QB 2001 Pro was perfect…until Intuit stopped supporting basic functions. I did an “upgrade” install which went well until I tried to start the new program…ERROR - the it could not read the qbregistration.dat file.
I tried several easy suggested fixes, but none worked. I ended up doing a complex fix using the Microsoft Windows Installer Cleanup Utility since several normal uninstall/reinstalls resulted in the same error. Next I selected a “clean” install which proved successful, followed by an hour of downloading updates.
I’m just the computer guy; my wife is the bookkeeper. My 3-star rating is based on my installation nightmare. From what others have experienced, I doubt our combined rating will increase.
Terrible Support
I called Intuit to determine what steps had been taken to rectify the problems many users were having with online banking etc. I spoke to “Joyce”. I asked her if they knew of any reviews saying, “Thanks for fixing the online integration problems!” or any statements from Intuit acknowledging problems and detailing fixes. It took her a good five minutes to understand my question. Then five minutes on hold. Then she again told me to visit their web site to look for an answer. And she reminded me that I get 24/7 support with QB. Great. They’ll waste my time *after* I pay them too. Wonderful. Earlier in the day I did some chat support with “Eric”. He wasted 15 minutes of my time asking me if I needed certain features. After answering “no” to over 90% of his questions, he recommends I purchase their Premiere edition, as it has all of the features we’d discussed. (My initial question was, “Why should I get Pro over the basic version?”) He never answered my question. So here I am, about 45 minutes wasted talking and typing to Intuit, and I’m sold on their support sucking harder than a Hoover with a gland problem… but I have no answers. I’m not aware if Peachtree, Microsoft or other solutions are better, but I’m going to use a QB alternative solely on principle. If you think you’ll EVER need support or a clear answer, Quickbooks isn’t for you.
Tags: QuickBooks Pro 2009